One of the world’s great cities, Mumbai has been the hub of the country’s economic and industrial activity. It has other distinctions too. The Indian National Congress, which spearheaded the country’s struggle for freedom, was founded in Mumbai. The city has been justly famous for being the most receptive of any in the country to new ideas and trends, particularly to those from the West. The forward-looking and disciplined ways of its people evoke the admiration of everyone from the other parts of the country who is on his first visit to the city.
  And yet, about three hundred years ago, Mumbai was no more than an obscure bunch of tiny islands. They were not even proper islands. Only at high tide they were cut off from one another. Sometime at the beginning of the eighteenth century these ‘islands’ were joined together to form what was to grow into the First City of India. The growth, in area and population, as well as in material prosperity, has been unabated till this day.

It was in the period from 1820 to 1857 that Mumbai took its first strides towards becoming a ‘modern’ city. The period witnessed many significant changes. The most important of them, probably, was the use of steamships for the voyage to England, and the opening of the ‘Overland Route’, Mumbai built its first steamer in about 1830. The ship was propelled by the paddle wheels on its sides. You went by steamer to Suez, then travelled by land to the Mediterranean Sea for taking a boat to England. This was the ‘Overland Route’. Till then you had to take a voyage round the Cape of Good Hope, and it occupied no less than five months. Now it was a matter of a mere month and a half. With England thus brought closer, the trade between India and England began to expand. Mumbai started wearing a new complexion. The entire water-front from Colaba to Mazgaon was soon lined by wharfs, docks and godowns

MUMBAI’S ROADS

Early nineteenth century Mumbai could not have been proud of its roads. Even the so-called main roads were very narrow. Horse-owners would often use them for stabling the animals. The government woke up to the situation in 1806, and issued orders for the widening of the Parel Road and the Breach Candy Road to sixty feet. The Sheikh Memon Road and the Dongri Road were widened to forty feet. Twenty feet was laid down as the minimum width for the cross-streets. The city, as we know, has not yet done with the widening of its roads.

The city underwent remarkable transformation during the sixties of the last century. Wide modern-looking roads were planned. By 1868 the roads from the Elphinstone Circle to Bazargate, and from there to Foras Road, had been completed. Apollo Street was widened. Bellasis Road, and the road linking Babula Tank with Elphinstone Bridge, were laid during these years. The population of certain parts of the city, like Dongri, Mazgaon, Girgaon, Byculla and Mahalaxmi, was increasing which necessiated new roads and the widening of the existing ones; the Girgaon Road, for example, was widened; and so were the roads in the Kamathipura area. Charni Road was extended to Falkland Road. Worli and Parel were linked by a road, named Fergusson Road. The Jacob Circle was laid; so was Sankhli Street. All these were macadamised roads. Tarred roads had not yet been heard of, The first steam-roller appeared on the City roads in 1869.

The city had its first gas-light in 1833. The credit for it goes to Shri Ardeshir Cursetjee, who had installed a plant for producing coal-gas at his residence. The Governor of Bombay, we are told, once visited Shri Cursetjee’s place when it was lighted up with gas lamps.

It was in the same year that street lighting was proposed; but it was not before the proposal was discussed threadbare for ten years that Mumbai’s streets had lights for the first time (1843). These were kerosene lamps. The first gas lamps appeared on Mumbai’s roads in October 1865. Bhendi Bazar, Esplanade Road (now Mahatma Gandhi Road) and Churchgate Street were the roads chosen for the honour. It was quite an excitement for the Mumbaite. Crowds of people would follow the lamp-lighter; they would watch him do it with almost a sense of wonder. The idea of gas-lighting caught on so well that several well-to-do citizens donated large ornamental gas-lamps for being put up at some important spots in the city.

It was at about this time that some of the fine public buildings which give the city its imposing look came up, particularly in the Fort area. The road from Museum to Flora Fountain was lined on either side by what were for those days huge buildings. A dignified edifice was put up to house the Secretariat. The small University area next to it distinguished itself architecturally with the Convocation Hall, and the Rajabai Tower over-topping the Library. The solemn gothic pile of the High Court next to it held you with its stately dimensions. These structures appeared around the year 1870. Soon the stretch between Flora Fountain and the Crawford Market had equally impressive buildings. Mumbai was by then an attractive city, not merely a prosperous one.

The Great Indian Peninsula Railway Company (G.I.P., for short) was established in 1849. Its first train, the first in the country, ran from Mumbai to Thane on 16th April 1853. In 1865, the railway went over the Borghat. By 1870 Calcutta and Madras had been linked with Mumbai by rail. The Bombay Baroda and Central India Railway was started in 1855.

Getting off to a start with the opening of a cotton mill in 1850, the textile industry soon made phenomenal progress.

THE CITY CONTINUES TO GROW

About 1670, the population of Mumbai was around ten thousand. It has been growing since then. When a regular census was taken in 1864, the figure was somewhere near eight lakhs. Now it seems to have crossed a crore ! With the opening of the Suez Canal in 1870, England was only fifteen days away from Mumbai, by sea. This had much to do with the growth of Mumbai. It gave the Mumbai port an important place on the map of the world’s sea routes. Mumbai started prospering, and it has not looked back since.

MEANS OF CONVEYANCE

At the beginning of the nineteenth century the usual means of conveyance in the city had been what were called the shigram (horse-drawn), the rekla (bullock-drawn) and the palkhi (palanquin). Now the gharry, a horse-drawn vehicle, joined them. A modified version of it, called the ‘Victoria’, was put on the roads in 1882. There were some twenty-five or thirty stands for vehicles in the city - as at Colaba, Apollo bunder, the Municipal Offices, the Portuguese Church at Girgaum, and Lalbaug. The fares were modest : for a mile’s road, the horse-drawn vehicle charged one four annas (twenty-five paise, to us) and the ‘rekla’ three annas. Of course the wedding season or a dislocation caused by heavy rains was then, as now, something of a ‘heaven-sent’ opportunity for pitching their fares higher. Bullock carts carried all the heavier goods. There were no hand-carts yet. Tram-cars started plying towards the end of the nineteenth century. However, attempts seem to have been made earlier to provide some kind of a stage-transport system. An 1819 issue of the Bombay Courier carried an announcement by a certain firm, named ‘Architect and Coach-maker’. It said that if the scheme received adequate support the firm would start a horse-coach service from the Fort to Sion, stopping at suitable places. The residents of the Byculla-Parel area were particularly assured that such a service would be a great convenience to them.

The first motor car appeared on Mumbai roads in 1901. Today the city has over six lakhs vehicles, which include motor cars, buses, trucks, scooters, bicycles Mumbai’s roads are well nigh groaning under this wheeled traffic, but the very magnitude of the traffic is an index of the city’s stupendous growth. Another year that stands out in the history of the city is 1872 : the year of the establishment of the Municipal Corporation for the city. The citizens were given local self-government; the rate payers could elect their representatives on the body.

With the city growing at such a pace, a well-organized road transport system became a necessity. Soon the Bombay Tramway Company Ltd. was set up.

 

Tram car arrives to Mumbai

 

In 1865, an American Company applied to the government for a licence for running a horse-drawn tramway service in the city. The licence was granted on certain conditions, but the project did not materialise just because a war ended rather abruptly. It was the American Civil War. The boom in trade brought by the war was suddenly over, and there was a financial crash. The city’s economic life was badly disrupted. A large number of firms went into liquidation. The disaster snuffed out the tramway project.

The Times of India of 27th November 1871 carried an announcement put out by the Bombay Omnibus Company. According to it, a bus service was proposed to be run between the Malbar Hill and Fort in the mornings and evenings for the convenience of the Europeans residing on the hill. The monthly season ticket was priced at thirty pounds. However, owing to unsatisfactory response, the scheme had to be dropped, as the Times of India of 8th December reported.

A few years had to elapse before a similar project was mooted. This time it went through rather smoothly, and the Bombay Tramway Company Limited was formally set up in 1873. The contract granted the Municipality the right to buy up the concern after the first twenty years, or after every period of seven years thereafter. After this contract was entered into between the Bombay Tramway Company and the Municipality, the Government of Bombay enacted the Bombay Tramways Act, 1874, under which the Company was licensed to run a tramway service in the city. The tram-cars were of two kinds : those drawn by one horse and those drawn by two. The Company started with a fleet of twenty cars and two hundred horses. When it closed down in 1905, it had as many as 1,360 horses.

The service first started on two routes : Colaba to Pydhoni via Crawford Market, and Bori Bunder to Pydhoni, via Kalbadevi. That was on 9th May, 1874. The fare from Colaba to Pydhoni was three annas. The conductor collected the fare; but issued no tickets. There was no way of checking if any passenger had a free ride, or if the conductor had collected precisely what he handed over to the Company, and no more. This merry situation could not possibly go on for long. Within four or five months, the tickets were there. So was checking of tickets. The fare was brought down to two annas; it dropped down to one anna in 1899.

In the early days of the horse-drawn tramway, the novelty of it provided quite a thrill. But that was not the only reaction. There were those, like the drivers of ‘shigrams’ and ‘reklas’, who were agitated as they saw in this new means of transport a threat to their occupation. Some of them would express their protest and displeasure by inserting dust and bits of stone in the grooves of the rails so that they should be clogged, and the wheels should go off the rails. Naughty boys would enjoy themselves thus obstructing the tram-cars. Once, as reported, a man playing the trick was caught redhanded by the Company’s officials, and they administered a sound thrashing to him on the spot without bothering about the formality of an inquiry. They say the passengers in the tram-car thus sought to be obstructed were quite pleased with what they said was a proper lesson.

However, partly because of such incidents and partly because it was an unfamiliar vehicle, the tram-car was not at first received with the enthusiasm shown for the railway. The Company had to make a special effort to persuade the public that this mode of transport was fast and smooth, and that it was cheap too. The persuasion included free rides in the first few days. On the third day (12th May, 1874), the Times of India expressed its doubts about the prospects of the tramway. It offered some suggestions too : The vehicle must move faster; the fares must be brought down; more interesting than either, passengers should be prohibited from resting their feet on the seats. Characteristically for the times, a section of the educated people was suspicious of the innovations imposed by the white foreigners, and to them the tram-car was one such innovation. Dadoba Pandurang Tarkhadkar, renowned grammarian voiced the sentiments of that section when he wrote : "Our people here are in distress for lack of employment, and yet these seven or eight years some wealthy fellows from Boston in far-away America have been carrying on this business of running for hire vehicles are dwinding in number, and these fellows, sitting in America, are regularly making hundreds of rupees, by putting the wool over our eyes. The people of Mumbai should have at least resolved not to travel by these tram-cars, just as the people of Calcutta and Madras did. Instead, they are helping bring greater poverty to the country".

This is an extract from Shishubodh. Some eighty years later, in 1964, a move was organised to ask people to desist from travelling by buses as a protest against a rise in fares. It too met with a poor response.

It was only to be expected that people should air their grievances and suggestions about the tramway service through the newspapers. An interesting letter of the kind appeared in the Times of India of 28th July 1903. It would seem that there was a regulation that only four passengers should occupy a bench, and not five as usual, if even one of them was a woman. A soldier was fined fifty rupees for breaking the regulation. Referring to this, the letter-writer complained that officials of the company were habitual offenders in this respect. He appealed to the administration to clarify the regulation. In this connection, one Mr.E.W. Fox suggested in the Times of India of 1st June 1905 that the city fathers should get the company to limit the seats to four per bench. Obviously Mr.Fox had a sense of humour, for he added : "Five persons to a bench means friction. If such friction were to generate static electricity who would be responsible for it? But why should the city-fathers worry about it? They go about in their private vehicles as if they are Lords of the Bombay Parliament".

The Municipality could have taken over the Company in 1894 - at the end of twenty-one years - as stipulated by the contract, but it waived the right. This gave the Company a further seven years’ - till 1901.

In 1899, the Company applied to the Municipality for permission to run its tram-cars on electricity. The application inter alia pleaded that considering the heavy expenditure the company would have to incur on the new project, the Municipality should waive its right of taking it over in 1901. But even before the application was disposed of, the Municipality decided to exercise its right to take over the Company. This gave rise to several legal complications, but finally in 1905, a newly formed concern, "The Bombay Electric Supply and Tramways Company limited" bought the Bombay Tramway Company. During its thirty-one year’s tenure, the old company had served the city well with its network of tramway routes. From Museum, one route went south-west to Sassoon Dock, another north-east to Wadi Bunder, yet others to the central part of Mumbai, to points like Lalbaug. Jacob Circle and Opera House. Two east-west routes ran from Carnac Bunder to Dhobi Talao, and from the J.J. Hospital to Grant Road. On the first day (9th May 1874) of its service the number of passengers carried was 451 and the takings amounted to Rs.85. On the last day (1st August 1905) the number of passengers was 71,947 and the takings amounted to Rs.4,260. These figures should give a fair idea of how the service had expanded during the years.

Before starting work on a new route the Tramway Company had to secure the approval of the Municipality and the permission of the Government. These were given after due consideration was accorded to the views and recommendations of all those concerned with the new route. The correspondence all this entailed, and unexpected difficulties, often confined the project of a new route to files for years together. By then sometimes the need for the route would become so urgent that the Municipality had to step in and pursue the project on its own. One such project was of the Girgaon Naka-Gowalia Tank route. It was first sent up by the Company to the Municipality in 1905 for approval, which came promptly. But the improvement Trust had just planned a road from Chowpatty to Gowalia Tank. The Government directed that work on the new tramway route should not begin till the road was laid. It was also necessary to strengthen the Frere Bridge over which the route was to pass. The correspondence started, and had kept swelling when the World War started. The War ended, but the project had not moved. It did not move for a few more years.

Finally the route came to be regarded as a ‘must’, and in 1922 it was the Municipality which started putting pressure on the Company to start work on it. Meanwhile, further difficulties cropped up. The estimate of the cost of the project had become out of date. Prices had soared, and the project was not financially viable any longer. At last, with some reluctance, the  Company agreed to take up the project, and the track was laid by April 1924. But another two years had to elapse before the route was opened to traffic. This was because there was difference of opinion about the fare to be charged on the route. The route had its first tramcar on 11th February 1926.

Mumbaites gave a warm welcome to the electric tramcar. The service was formally inaugurated on 7th May, 1907 by Shri Vallabhdas Thakersey, the then Chairman of the Municipality. Among those who attended the function were Mr.Sheppard, the Municipal Commissioner, Mr. R.M. Philips, Deputy Police Commissioner, Sir Bhalchandra Krishna Bhatwadekar, the Collector of Customs, Sir Harikisondas Narottamdas, Shri Ibrahim Rahimtulla and Members of the Municipality, besides important officials of the Company like the Managing Director, Mr.Remington, and the Chief Engineer, Mr.Cooper.

At five-thirty that afternoon the first electric tram-car, specially decorated for the occasion, started from outside the Municipal Office, went as far as the Crawford Market, and returned to the point from where it had left. After this ceremonious, inaugural run, four tram-cars kept plying on the various routes till eleven in the night. People jostled one another to board them.

The service started regularly from the next day. It drew nothing but praise : praise for its speed, its comfort, and its low fares. But, unfortunately, there occurred a bad accident on the  very first day. A passenger, named Shri Malvankar, fell off a running tram; one of his legs got under a wheel. The leg had to be amputated.

The accident was much talked about, and much written about too. Suggestions were sent in telling the Company how to prevent such accidents. One was that there should be something more effective than a chain on the ‘wrong’ side of the tram-car to stop intending passengers from getting in that way. Another was that there should be more stops than the six provided on the route from Colaba to Bori Bunder. And many more of the kind. But not all of the letters carried complaints and suggestions. There were bouquets too-plenty of them.

VARIATIONS AND MODIFICATIONS

The order for the first electric tram-car had been placed with the Brush Electrical Company of London. The vehicle arrived in Mumbai in January 1906. There used to be an Upper Class in the tram-cars; it was removed after some time.

By 1910 the service was up against a problem no city transport service can hope to escape for long. The problem was of the rush-hour traffic. The commuters being mostly office goers, the pressure used to be particularly unmanageable immediately before and after the office-hours. There were not enough trams to cope with the rush. Trailers were attached to the trams, but they brought little relief. So the Company approached the Municipality for permission to run a triple car. But the Police Commissioner objected to it; and the proposal fell through. The pressure on the service kept on mounting. The next proposal was to use space which would provide for standees. It was approved by the Municipality. It worked till January 1914, when the approval was withdrawn.

DOUBLE-DECKER TRAMS

The passing years aggravated the problem of rush-hour traffic. The solution next thought of was the double-decker tramcar. It was accepted, and the first vehicles of the kind appeared on Mumbai’s roads in Spetember, 1920.

THE SCHEDULE OF FARES

Fixing the fares used to be a constant ground for disagreement between the Company and the Municipality. The latter would seek to keep the fares low, and the former would argue at length how such fares were uneconomical and plead for a raise. The Managing Director of the Company issued a statement in 1909 which gave the fare-structures for local transport services in Europe, America and Australia, and in Calcutta to prove that the tram-fares in Mumbai were the lowest. He made other points too : The salaries paid to the Company’s employees and the other expenses were higher than those for a transport organization in any other city in India. More comfort and conveniences were available to the commuters than under the previous tramway organization. The service was more frequent, and speedier too.

With all such pleas and petitions proving of no avail, the Company applied itself to increasing its efficiency without affecting its profits. Mr.James Dalrymple of the Glasgow Tramways Corporation was invited as an expert to recommend ways of effecting economy and other improvements in the administration of the Company, after a detailed scrutiny of its working Mr.Dalrymple’s recommendations were as follows :

(1) The tramway service is excellent, except for its slowness. Between leaving the depot and returning to it, a tram-car moves, on the average, at only 4.8 miles per hour. It is only in the case of horse-drawn trams that so slow a speed can be defended. The present rate must be improved by at least one mile per hour. This will have to be done immediately. The people of Mumbai may not tolerate so sluggish a service for long. The Company should reckon with the fact that the local railway services are soon to be electrified.

(2) There must be a proper time-table for the trams. When it is enforced, conductors and drivers will not have unduly long breaks, as at present, after the vehicle has reached the terminus.

(3) There are more drivers and conductors in the company than needed.

(4) Not enough care seems to be taken by the officials of the Company to the appearance of the vehicles. This is not proper. The vehicles must have a smart turnout, paint and all. Bright-coloured tramcars will draw pasengers, and swell the income.

(5) The uniform worn by the running staff must be tidy. The starter must see to it that no one is allowed to be on duty if his uniform is slovenly.

(6) The far : A flat rate of one anna for any journey is the lowest fare you have anywhere. The cost of laying a new track is very high. The income from the route may be too small for it. Therefore careful thought must be given to every proposal to start a new route. In this connection, the trolley and the motor bus are worthwhile alternatives for consideration.

This brief story of the early tramways in Mumbai will not be complete without a mention of some of their characteristic features.

From the beginning the city transport was modelled on that of London. Horse-drawn tram-cars had started running in London in 1870. Four years later Mumbai adopted that mode of transport. This was the first time Indian city had such an organization. Mumbai was the first again in the use of double-decker tramcars. Thus Bombay Tramways all along gave the lead in securing effcieincy and punctuality in the service, and in charging low fare.

Change is the law of life. It has been very much so in modern life. Every aspect of human activity has to keep pace with the times. Mumbai’s tramways were no exception. They kept growing and changing in response to the environment with new routes to serve localities that had grown, enlarged capacity to meet greater pressure of traffic, better designed vehicles, and reforms in administration. Then another World War was on us. The city’s population suddenly started soaring, as never before. And soon it all gathered at such a pace that the tramcar was out of step, and seemed out of date, and it faded out one night. That was the night of 31st March, 1964. Those modest, if rather noisy, vehicles, had devotedly carried Bombayman up and down the city for ninety years. The last of them, packed to capacity, left Bori Bunder for Dadar at ten that night. Crowds lined the route all the way at that late hour to bid farewell to the much loved, if old-fashioned, transport of the common man. It was a sad farewell.

 

The Motor Bus appears

 

One of Mr.Dalrymples’ recommendations, made in 1925, was that the trolley bus should be tried out on some routes. However, the idea had occurred to Mr.Remington as early as in 1913. But with the outbreak of World War I, it had to be shelved like many other bright ideas. It was taken down from the shelf in 1919, and a trolley bus service between the Dadar Tram Terminus and King’s Circle was planned as an experimental measure. But the plan ran into difficulties, with its financial aspects causing disagreement with the Municipality. And finally, it was given up.

Simultaneous consideration was given to the feasibility of a motor-bus service. The two main objections trotted out against such a service were : (1) The service would be expensive and (2) The accident rate will go up. Even in a city like London, with the orderly ways of its pedestrians and its vehicular traffic, the accident rate for buses is comparatively very high. It would be much higher in Mumbai. However, the motor bus was allowed a few points in its favour :

(1) It is not tied to the rails as the tram-car is.

(2) The vehicles can be quickly moved to the points where they are urgently needed.

(3) It can operate on relatively narrow roads.

The Great Debate started in 1913 : the trolley bus or the motor bus? And it went on cheerfully till 1926, with the Municipality, the B.E.S.T. Company, the Commissioner of Police and the others concerned with the problem joining the fray. Finally, 10th February 1926, the Company plumped for the motor bus. It was to run, as an experiment, on three routes. The routes were : Afghan Church to the Crawford Market, Dadar Tram Terminus to King’s Circle, via Parsi Colony, and Opera House to Lalbag via Lamington Road and Arthur Road. The approval of the Commissioner of Police and the Municipality having been obtained, the service on the first of these routes was scheduled to operate from 15th July 1926. The Times of India of 14th July carried the following announcement.

PUBLIC NOTICES
THE BOMBAY ELECTRIC SUPPLY AND TRAMWAYS CO. LTD.

MOTOR BUS SERVICE

On and from to-morrow, 15th instant, a regular 10 minutes service will be run from AFGHAN CHURCH to CRAWFORD MARKET via WODEHOUSE ROAD and HORNBY ROAD from 6.30 to 23.20

 

Station	First Bus	Last Bus
AFGHAN CHURCH	6.30	23.00
CRAWFORD MARKET	6.50	23.20

 

 

C. Lucas

Traffic Manager

As scheduled, Mumbai saw its first bus run on 15th July 1926. It received a hearty welcome from the people, just as the electric tram had. The Times of India of 16th July reported the inauguration of the bus service as under :

The Bombay Tramway Company’s new omnibus service commenced on Thursday, as already announced. A fleet of four buses plied from Middle Colaba to Crawford Market and back at an interval of about 10 minutes. The public took to the service favourably and, even allowing some margin for the initial rush due to the novelty of the thing, the public patronage appeared to be encouraging. The drive from Middle Colaba to Crawford Market occupied about 10 minutes and was generally comfortable.

An officer of the Company told a representative of the Times of India that the Company were closely watching the service with a view to making it perfectly agreeable to the public. Any of the slightest inconvenience felt by the public, he said, would be attended to by the authorities.

The buses will be disinfected everyday and kept neat and tidy. The quickness with which the distance is covered, the short intervals at which the buses are available and the regularity of the service, not to speak of the cheapness of the fares compared with a taxi or gharry, are factors which the public are likely to appreciate. Should there be adequate response and should the public demand warrant it, the Company are prepared to increase the number of buses. Two more are already in course of construction. The Company are also contemplating to run the service to the Parsi Colony at Dadar and it is expected the scheme will be materialised in a month’s time".

As was only to be expected, there were protests against the service by those whose interests were affected by it, just as many years earlier the introduction of the horse-drawn tram had provoked drivers of ‘reklas’ and horse-drawn vehicles into agitation. This time it was the ‘victoria-drivers and taxi-drivers’. But this agitation was mild and constitutional. The taxi-owners petitioned to the Commissioner of Police to give them protection against this fresh encroachment on their field of activity. They complained that the cheapness of the bus fare and the proximity of the bus stops to the taxi stands were depriving them of their income, and argued that the spread of the bus service to all the parts of the city would ruin the taxi trade, and also vest in the Tramway Company the practical monopoly of vehicular communication in the city.

The Police Commissioner rejected the taxi-owners’ representation firmly, if also persuasively. He stated that the competition of the bus service was absolutely legitimate, and that the police were under no obligation to help one class of public conveyance against another. He also pointed out that in all the big cities of the world taxi-cabs are in demand side by side with the buses, and that the class of people who ride in buses are different from those who use taxis. He added that if any kind of conveyance was going to suffer it was the victoria.

The victoria-owners followed the taxi-owners in their attempt to have the bus service withdrawn. The Chairman of the Victoria-Owners’ Association sent up a petition to the Standing Committee of the Municipal Corporation in this regard. It expressed the fear that the bus would soon drive the victoria off the roads, as the latter had already been facing serious difficulties on account of the rise in prices.

This petition too was ineffectual. Bus service started on 15th July 1926. The Times of India of 20th July 1926 commented on the bus service in its ‘Current topics’ column. It pointed out that buses were a particularly convenient mode of transport during the rainy season. It would seem from the note that in the first few days the service was largely patronised by the  ‘Sahibs’. The taxi was expensive, and one could not be sure of getting it when one needed it. The victoria, of course, was much too slow a vehicle. Moreover, it had no fixed schedule of fares. All this seemed to make the Times feel confident that the bus was soon going to be popular.

This confidence of the Times was certainly not misplaced. The bus service did better and better, and within a year it started expanding. From January 1927, the Company started hiring out buses for private use.

Like the tram, the Mumbai bus established several ‘firsts’. For the first time in the country, the city had a bus running on diesel oil, a double decker bus and an eight-foot wide bus.

In the early days the bus fare used to be from two annas to six annas. There were no half fares for children till 1928. For some time return tickets used to be issued.

Another interesting feature : Between 1928 and 1930 each bus carried a letter-box for the convenience of the passengers, and the postal service as well.

PEOPLE TAKE TO THE BUS

The people of Mumbai received the bus with enthusiasim, but it took quite some time before this means of conveyance really established itself. For several years, it was looked upon as transport for the upper middle class. Those were the days when the tram was the poor man’s transport. It carried you all the way from Sassoon Dock to Dadar for a mere anna and a half. The bus fare for the same journey was four annas. The organisation had to struggle to make the ends meet by drawing more and more passengers. However, they did come in growing numbers and the company kept expanding its service with confidence. In its first year - that is, by 31st December 1926 - about six lakhs passengers used the service; for 1927, the figure was about 38 lakhs. The Company started its operations with 24 buses. In 1927, the fleet had expanded to 49.

The next few years were uneasy years, with strikes (1928), communal riots (1929) and, most important of all, the Civil Disobedience Movement (1930-32). Inevitably, these events affected the transport system. 1930 was a particularly difficult year. The number of passengers carried by the service dropped rather suddenly, what with the strikes, the frequent ‘hartals’ and the trade depression. The Company had to be on its toes to meet all these difficulties. It also kept up its efforts to provide a faster and more comfortable service. In March 1930 concessional rates were introduced on short journeys. This worked immediately, sending up the number of passengers. It also enabled the company to fit in more trips per vehicle. Even then the income kept lagging behind the expenditure. But the company bravely kept the service going, for with its sense of commitment to the citizens it had always looked beyond the balance sheet. And it soon turned the corner. More and more passengers were attracted to the bus service. In those days of economic depression a large number of car-owners found that this public transport suited their pockets better.

In response to the pleas made by the Government and the Municipal Corporation, the Company extended its service to the northern part of the city in 1934. The first routes to be added were : (1) Byculla Bridge to King’s Circle, via Dadar and the Parsi Colony. (2) Lalbaug to Worli via Curry Road and Fergusson Road (3) Dadar to Mahim. Whatever doubts the Company had about public patronage were now set at rest. The number of passengers carried by the buses kept steadily increasing, and so did the income. The total expenditure, which had not increased at the same rate, was distributed over more vehicles. The Company was soon in a position to reduce the fares, particularly for the longer journeys. The bus routes were reorganised with a view to meeting the needs of the travelling public. An interesting experiment was the issue of a Whole Day Ticket during the Christmas Holidays. The ticket entitled one to travel anywhere in the city on the day - and that for just twelve annas. Started in 1935, this scheme achieved great popularity. It was withdrawn when the Second World War broke out.

Double-decker buses were introduced in 1937 in order to cope better with the growing traffic. The single-deck vehicle carried 36 passengers, the double-decker could take as many as 58. This, and its sheer size and look made the double-decker popular as soon as it was put on the roads.

The Second World War started in 1939. It had a sharp and immediate impact on the life in a city like Mumbai. There were the inevitable shortages. Road transport was hit by the shortage of tyres and the rationing of petrol. Owners of motor-cars found it rough going, and many of them switched over to the bus service. This created a problem for the service : too many passengers and too few buses. It was almost impossible to procure more vehicles. And the cost of running the buses, and maintaining them, kept on mounting. The Company however faced this situation resolutely.

Ways had to be devised to minimise the inconvenience caused to the passengers, and they were. The structure of the single-deck bus, for example, was so modified as to provide seats on top of it - without a roof, above them, of course. This enlarged the capacity of the bus to sixty, but the unlucky ones riding on the top were exposed to sun and rain. The sun they could brave, but not the rain. Why not put up a temporary roof, suggested the Regional Transport Authority. But the Engineering Department of the Company was sceptical : Could the chassis take all the additional weight? This should give some idea of the woeful insufficiency of buses in relation to the volume of traffic. The Company then came out with a novel proposal. The office in the city, it suggested, should stagger their working hours so that the pressure on the service during rush hours would be distributed a little more evenly. The pressure had, by pre-war standards, become almost alarming. Intending passengers would storm a bus when it had hardly pulled up at a stop. There would be sharp exchanges between conductors and passengers, and they did not always remain purely verbal. As a result the buses were often held. up. The overcrowding put a strain on the vehicles, and they were soon in a sorry state. Something had to be done about it, and that too quite soon. The Motor Vehicles Act had no provision for imposing a limit on the number of passengers a bus might carry. The very necessity for the provision brought it into existence before long. Accordingly no more than six standees were allowed on the lower deck. Those breaking the regulation were liable to prosecution. The regulation, a creation of the war years, became a permanent feature.

LIMITED BUS SERVICE

The first Limited Bus Service in Mumbai, and probably the first in the country as well, started running in February 1940, between Colaba and Mahim. It was specially designed to provide quick transport for those living at or near the northern end of the city. In its early days the service was restricted to the office-goers rush-hours in the mornings and evenings to discourage short-distance passengers from using the service, a minimum fare of two annas was charged. Such was the response to the Limited Buses, however, that soon their confinement to the rush hours was lifted, and they started running the whole day.

TROLLEY BUSES

A trolley bus service for the city was thought up for the first time by Mr. Remington in 1913. Once again, in 1937 one Shri S.R. Prasanna proposed to the Mayor that the trams and motor-buses should be replaced by trolley buses. The Mayor forwarded the proposal to the B.E.S.T. Company for its opinion. Scrapping of all the trams and motor-buses and acquiring a whole fleet of trolley-buses to take their place would have landed the Company in very heavy expenditure. Apart from it, it would have been impossible for a trolley-bus service to cope with the heavy traffic in a city like Mumbai. There was also a practical difficulty : Unlike a tram car, a trolley bus cannot change its direction without actually turning round. A trolley bus service would have been financially feasible only when new rails had to be laid to replace the worn-out ones on all the routes. But with the efficient way in which the tram tracks were maintained, this was not likely to happen in the near future. As for their capacity, three trolley buses would have been required to carry the load of two tram cars. The much appreciated convenience of ‘Transfer Tickets’ would have to be withdrawn. The fares would have to be increased A trolley-bus is more prone to breakdowns than is a tram car, as its electrical mechanism is more complicated than that of a tram car. If a road was under repairs the trolley bus service using it would have to be suspended. These and other objections of the kind were raised by the Company. They worked, and the trolley bus project once again came to nothing. And it all confirmed that the